autoniq Frequently Asked Questions
Quick answers about appraisals, pricing guides, auction inventory, integrations, and account support.
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Appraisal, pricing, and account fit
Vehicle appraisal software, subscriptions, and the core dealer workflow.
What is autoniq, and how does it help car dealerships appraise vehicles?
autoniq is an all-in-one vehicle evaluation and pricing platform built for car dealers, wholesalers, buyers, and appraisal teams. It brings pricing guides, market reports, vehicle-history information, auction inventory, VIN scanning, book sheets, notes, photos, and team workflows together in one mobile and desktop experience.
Who uses autoniq, and what dealership sizes does it support?
autoniq is intended for dealership professionals who source, appraise, price, and manage vehicles, including independent dealers, franchise teams, wholesalers, buyers, used-car managers, appraisers, and dealer principals. It supports individual users as well as linked dealership teams that need shared vehicle lists and notes.
What is vehicle appraisal software for car dealers?
Vehicle appraisal software helps dealership professionals determine what a vehicle may be worth by bringing together VIN data, specifications, condition, pricing-guide values, wholesale transactions, retail signals, vehicle history, and auction context. Dealer-focused software also supports notes, book sheets, run lists, and team sharing.
What is a vehicle appraisal?
A vehicle appraisal is an assessment of a vehicle’s likely wholesale, trade-in, loan, or retail value based on its VIN, configuration, mileage, condition, history, location, and current market activity. Dealers typically compare several sources and account for expected costs, risk, and resale opportunity.
How do car dealers appraise a used vehicle?
Dealers begin by identifying the exact vehicle from the VIN, then review mileage, equipment, condition, title and accident history, transactions, guide values, local demand, fees, transportation, reconditioning, and expected retail opportunity. autoniq brings these inputs into one evaluation workflow.
How does autoniq help dealers appraise and price vehicles?
autoniq helps dealers compare supported pricing guides, wholesale and retail market data, vehicle-history information, VIN details, and auction inventory in one place. Dealers can scan or enter a VIN, save notes and photos, add vehicles to lists, and create printable book sheets.
What is the difference between wholesale value and retail value?
Wholesale value estimates what a vehicle may bring in a dealer-to-dealer or auction transaction, while retail value reflects what a dealer may ask or receive from a consumer after reconditioning, merchandising, and sales costs. The relevant value depends on the decision being made.
What is the advantage of using autoniq instead of subscribing to individual valuation providers separately?
The main advantage is workflow consolidation. autoniq brings supported pricing guides, market reports, vehicle histories, auction inventory, and evaluation tools into one common workflow, keeping notes, lists, book sheets, and research connected to the same evaluation.
How much does autoniq cost per month?
autoniq uses a modular subscription model in which dealerships select the pricing guides, market reports, vehicle-history integrations, and workflow add-ons they need. Current pricing depends on the sources and services a dealership selects.
Does autoniq require a contract or long-term commitment?
No. autoniq offers monthly and annual pricing without a long-term contract. Dealers can select subscriptions that fit their workflow; current terms should be reviewed during signup or with the autoniq team.
Does autoniq offer multi-user, multi-rooftop, or annual discounts?
Discount options may be available for annual billing, multiple users, or multiple rooftops. Contact the autoniq team for current qualification thresholds and subscription terms.
What features and add-ons are available with an autoniq subscription?
Depending on the selected plan and subscriptions, autoniq can support vehicle evaluations, auction inventory and run lists, VIN scanning, pricing guides, market reports, vehicle-history connections, printable book sheets, notes, photos, shared vehicle links, linked accounts, Chrome Extension workflows, and Simulcast integrations.
Does autoniq offer a free trial?
Yes, autoniq offers a free trial.
Does autoniq cap the number of vehicle evaluations or VIN scans per month?
autoniq subscriptions include unlimited vehicle evaluations and VIN scanning.
Competitor comparisons
Comparison content for appraisal, auction, browser, and inventory workflows.
How does autoniq compare with Laser Appraiser® for used-car appraisal software?
autoniq and Laser Appraiser® both offer automotive appraisal tools, pricing guide access, vehicle-history integrations, and auction run lists. autoniq combines supported appraisal data with Chrome Extension workflows, Simulcast tools, MyLot™ inventory management, trade-in appraisals, printable book sheets, and shareable vehicle links in one subscription workflow.
How does autoniq compare with Carbly® for dealer market intelligence?
autoniq and Carbly® both provide vehicle evaluation data, auction tools, VIN scanning, and mobile and desktop access. autoniq combines market evaluation, subscription-based pricing sources, linked team accounts, MyLot™ inventory management, trade-in appraisals, recent searches, and auction run lists within one dealership workflow.
How does autoniq handle saved auction searches?
autoniq includes Recent Searches so dealers can replay auction queries, filters, distance radiuses, and lane parameters without rebuilding the search each time.
How does autoniq support live online auction bidding compared to other tools?
During supported Simulcast sales, autoniq puts pricing guidebooks, market reports, and vehicle-history context close to the live bidding workflow. Users can also pause auto-sync to evaluate upcoming inventory without losing their place in the sale.
What are the key capabilities of the autoniq® Chrome Extension?
The autoniq Chrome Extension detects 17-digit VINs on active webpages and opens appraisal data in an in-browser side panel. Dealers can review subscribed guidebooks, history badges, and notes without navigating away from the current browser tab.
What capabilities does autoniq MyLot™ offer for inventory management?
MyLot™ supports one-click inventory additions, landed-cost tracking, real-time net-profit calculations, days-on-lot aging dashboards, and Retail Insights including Percent to Market alignment.
Pricing guides, market reports, MMR, and bookouts
Guidebook values, market context, and documented valuation decisions.
Which industry pricing guides are integrated into autoniq?
autoniq supports major dealer valuation sources including Black Book®, J.D. Power®, Kelley Blue Book® (KBB), and Galves® Market Data. Available views depend on the selected provider and subscription.
How does Kelley Blue Book® integrate with autoniq?
Eligible subscribers can review Kelley Blue Book® wholesale, retail, trade-in, and private-party values in the Price Evaluator workflow, including supported equipment, mileage, and regional adjustments.
What is included in the Black Book® subscription on autoniq?
The Black Book® integration provides dealer-focused valuation information inside the appraisal workflow. Available views may include wholesale, retail, trade-in, finance-advance, history-adjusted, condition, equipment, regional, or national values, depending on the current product agreement.
How does autoniq use J.D. Power® and VIN Precision+?
autoniq connects J.D. Power® valuation data with VIN-based vehicle identification so dealers can review supported values and equipment details, including J.D. Power VIN Precision+ 17-digit decoding.
What values does Galves® Market Data provide through autoniq?
Galves® is used by many dealership professionals as a wholesale and trade-in reference. Eligible subscribers can review supported Galves values within the same vehicle-evaluation workflow used for other pricing and market sources.
What is MMR®, what does MMR® stand for, and how does it work inside autoniq?
MMR® stands for Manheim Market Report®. It is a wholesale vehicle-pricing benchmark based on auction transaction data. Eligible subscribers can review supported MMR values and transaction context alongside other appraisal inputs in autoniq.
What does adjusted MMR mean?
Adjusted MMR is an MMR value recalculated for factors associated with a specific vehicle or market, such as mileage, location, condition grade, or other supported attributes. It should still be considered with history, equipment, fees, transportation, and retail opportunity.
How does the autoniq Retail Index™ help dealers evaluate local market conditions?
The autoniq Retail Index™ aggregates active consumer listings within a customizable mile radius and displays high-level benchmarks such as average retail price, average mileage, and average days on lot, with supporting local listing detail.
How does the autoniq Profit Guide™ help dealers evaluate profitability?
The autoniq Profit Guide™ helps dealers look beyond a book value by adding transaction and profitability context, including metrics such as profit, days to sell, return on investment, wholesale supply, retail demand, loaded cost, and retail price.
What is the autoniq Market Report™, and what data powers it?
The autoniq Market Report™ provides wholesale transaction context so dealers can compare recent sale activity for similar vehicles, including sale dates, prices, mileage, regions, grades, and vehicle details from supported data sources.
How does CarValue® work inside autoniq?
CarValue® provides predicted current-week sale prices at the full 17-digit VIN level. Dealers can review predicted prices, typical mileage benchmarks, condition context, and supported transaction ledgers.
What is the Pipeline Market Report, and how does it support independent-auction sourcing?
The Pipeline Market Report is a wholesale market source associated with independent-auction transaction data from Auction Edge. Eligible subscribers can use supported Pipeline values and transaction details to compare vehicles sourced through participating independent auctions.
What is a dealer bookout sheet, and can autoniq generate one?
A dealer bookout sheet records a vehicle’s identifying information, selected guidebook values, equipment and mileage adjustments, regional adjustments, loan or finance-advance values, and dealership notes. It documents collateral value and supports financing decisions.
CARFAX, AutoCheck, and vehicle-history reports
Review vehicle history alongside pricing and appraisal context.
How does CARFAX® integrate with autoniq, and what information is displayed?
Dealers can connect an existing CARFAX® account to autoniq so supported vehicle-history information can be reviewed beside pricing and appraisal data. Available summaries may include accidents or damage, service history, recalls, ownership, odometer readings, and access to the full provider report.
How does Experian AutoCheck® integrate with autoniq?
Dealers can connect an Experian AutoCheck® account so supported history information is available within the appraisal workflow. The connection can surface accident records, title-brand checks, odometer verification, recalls, ownership counts, and a link to the full report where available.
Does autoniq charge per vehicle-history report, or are there additional fees?
autoniq does not control the reporting terms in a dealership’s direct CARFAX® or AutoCheck® agreement. Provider report charges, store plans, and usage limits may continue to apply, while autoniq may charge a separate software integration fee depending on the subscription.
How do inline vehicle-history summaries support faster dealer appraisals?
Inline history summaries help identify risk signals such as reported accidents, title brands, odometer inconsistencies, recalls, ownership history, or service records without leaving the primary evaluation workflow. This helps the buyer decide whether to investigate before bidding or presenting an offer.
Auction inventory, run lists, and Simulcast bidding
Pre-sale sourcing and live auction evaluation workflows.
How many auction sources and vehicles can dealers access through autoniq?
autoniq provides access to inventory from 500+ physical and online sources and more than 450,000 vehicles on average. Available inventory may include major auction networks and independent auctions, with photos, condition information, run-list details, and seller information when supplied by the source.
What is a Simulcast auction, and how does autoniq work during a live online sale?
A Simulcast auction is a live vehicle auction that dealers can join online while vehicles move through a physical or virtual lane. During supported sales, autoniq helps dealers review pricing guides, market information, bid histories, transactions, and other appraisal context alongside the bidding workflow.
Are auction run lists included with an autoniq subscription, or are there additional fees?
Yes, auction run lists and pre-sale inventory browsing across 500+ auction locations are included with every active autoniq subscription. Dealers can browse, filter, and evaluate upcoming inventory by year, make, model, trim, mileage, distance, lane, and run number.
Can dealers compare pricing guides beside the bidding screen?
Yes. autoniq displays selected pricing guidebooks, market reports, and vehicle-history summaries alongside supported live Simulcast bidding controls and video streams, reducing the need to switch between separate apps and tabs during a sale.
How does autoniq help dealership teams organize auction inventory and avoid bidding errors?
autoniq includes customizable Watchlists, including Wishlist, Purchased, and Do Not Buy folders. Connected team accounts can sync watchlists, notes, photos, and bidding flags across mobile and desktop devices to help teams avoid duplicate offers and flagged units.
Can autoniq help dealers evaluate auction inventory before bidding?
autoniq supports pre-sale research by filtering upcoming auction run lists across 500+ locations. Dealers can inspect condition reports, seller notes, vehicle photos, supported VIN evaluations, and estimated landed costs before a live sale.
VIN scanner, Chrome Extension, and browser workflows
Launch evaluations and research vehicles without repetitive data entry.
What is a VIN scanner for dealers, and what formats can autoniq read?
The autoniq VIN Scanner captures 17-digit VINs to launch evaluations without manual typing. Across iOS, Android, and web platforms, it supports 1D and 2D barcodes, QR codes, and optical-character-recognition text scanning from vehicle plates, windshields, paper run lists, screens, and emails.
How does the autoniq Chrome Extension work, and which websites does it support?
The autoniq Chrome Extension detects 17-digit VINs on active webpages including wholesale auction portals and retail vehicle listings, then displays appraisal data in an in-browser side panel. Exact site support can vary; subscribers can download the extension from the Chrome Web Store.
What is the relationship between autoniq and Velocicast® for Simulcast and browser workflows?
autoniq maintains a technology partnership with sister company Velocicast®, supporting guidebook, market-report, and vehicle-history overlays inside supported live bidding screens and browser workflows.
What information can dealers access through the Chrome Extension?
Through the Chrome Extension overlay panel, subscribers can review active pricing guidebooks, market reports, vehicle-history summaries, and saved dealership notes for a detected VIN.
MyLot™ inventory management
Inventory, landed costs, aging, and retail-market context.
What is MyLot™, and is it included with an autoniq subscription?
MyLot™ is autoniq’s built-in inventory management system for independent and franchise car dealers. It is included with every active autoniq subscription and lets dealers manage active inventory, track landed costs, and analyze retail market benchmarks alongside appraisal workflows.
How does MyLot™ help dealerships replace manual spreadsheets?
MyLot™ supports simple onboarding and one-click inventory additions. Dealers can bulk-upload existing inventory spreadsheets or add evaluated vehicles from the Price Evaluator page, allowing connected team members to track vehicle details, costs, and sales status without manual re-entry.
How does the MyLot™ Profit Calculator track true vehicle costs?
MyLot’s Profit Calculator tracks landed expenses beyond the hammer price, including auction fees, transportation, detailing, and reconditioning. It calculates projected net profit per unit so teams can understand breakeven costs and target margins before setting retail prices.
How do MyLot™ aging dashboards help protect dealership margins?
MyLot™ aging dashboards flag vehicles as days on lot increase, giving sales managers visibility into aging units and profit-erosion risk. The information supports decisions about whether to hold, reprice, or wholesale a vehicle.
What are MyLot™ Retail Insights, and how does Percent to Market work?
MyLot™ Retail Insights displays a vehicle’s Percent to Market alongside its listing price. By comparing an asking price with active retail listing benchmarks, it can show whether a vehicle is above market, below market, or at market.
Trade-in appraisals, sharing, team accounts, and dealer operations
Customer-facing offer workflows and connected dealership teams.
How does autoniq's Vehicle Appraisal feature streamline customer trade-in offers?
autoniq includes a Vehicle Appraisal workflow for trade-in conversations. Sales managers can evaluate a vehicle, document condition, set an appraisal offer, add customer-facing notes, apply supported adjustments, and generate a trade-in valuation.
What is included in the printable autoniq® Trade-In Appraisal PDF?
The autoniq Appraisal PDF is a customer-facing document that can include dealership branding, vehicle details, VIN, mileage, condition, an appraisal offer, adjustments, customer-facing notes, an offer expiration date, dealer contact information, disclaimers, and an optional signature line.
How will autoniq preserve the historical accuracy of customer trade-in appraisals?
When an appraisal is created or updated, autoniq captures a snapshot of key vehicle data such as mileage, color, condition, and title. The saved appraisal preserves the information captured at the time of the offer even when live guidebook values change later.
How do customer-facing Appraisal Notes differ from internal Price Evaluator™ notes?
autoniq provides a dedicated Appraisal Notes field for customer-facing documentation. This keeps internal evaluation notes, such as auction strategy or private wholesale notes, separate from information printed on customer-facing trade-in documents.
How does the autoniq “Send Vehicles” feature work?
Send Vehicles lets dealers share temporary appraisal links by text or email with customers, buyers, sellers, or lenders. Recipients can review selected vehicle details, auction information, history summaries, and guidebook values without signing in; links are available for 24 hours.
How do linked multi-user dealership accounts work in autoniq?
Dealerships can link multiple user accounts under a single rooftop. Linked team members share evaluation notes, vehicle photos, wishlists, and Do Not Buy watchlists across mobile and desktop devices to coordinate acquisition workflows.
Is autoniq synchronized across mobile and desktop devices?
Yes. autoniq maintains cloud synchronization across iOS, Android, and web browser platforms so appraisals, photos, notes, trade-ins, and searches can be available across a team’s supported devices. Individual subscriptions support one active session login at a time.
Account management and technical support
Common account changes and first-line technical guidance.
How do I reset my autoniq password if I cannot sign in?
Use the password-reset option on the autoniq sign-in page to request a recovery email for the address associated with your account.
- Open the sign-in page and select “Forgot password?”
- Enter the account email and submit the reset request.
- Follow the secure link in the recovery email and create a new password.
How do I reorder my pricing guides on the appraisal page?
Eligible users can change the order of subscribed pricing guides and reports in the evaluation workflow.
- Sign in on the web or open the mobile app.
- Open subscription management and select the reorder option.
- Drag subscribed sources into the preferred sequence, then save.
How do I link my existing CARFAX® or Experian AutoCheck® account to autoniq?
Dealerships with eligible provider accounts can connect their credentials through integration settings in autoniq.
- Sign in and open Account Settings.
- Choose the CARFAX or AutoCheck integration.
- Enter the requested provider credentials and save the connection.
What should I do if the autoniq mobile VIN scanner will not scan a barcode?
First confirm that the autoniq app can use the device camera and that the barcode is visible, well lit, and in focus.
- Confirm camera permission is enabled for autoniq.
- Clean the camera lens and retry with better lighting.
- Reopen the app, check for an update, or contact Support if the issue continues.
How do I update the payment method or credit card on my account?
Sign in to autoniq, open the account or billing area, select Payment Information, enter the updated card details, and save the change.
How do I save my autoniq login for automatic sign-in on iOS or Android?
Use the password manager built into the device instead of storing credentials in an unsecured note. On iPhone, accept the iCloud Keychain or Passwords prompt and enable AutoFill Passwords; on Android, accept the Google Password Manager prompt and enable Google AutoFill.
How does the autoniq referral program work?
autoniq has an account-credit referral program for current users who refer a new subscriber. Contact the autoniq team for current program details and eligibility.
How do I contact autoniq Technical Support, and what are the support hours?
Dealers can contact autoniq Support by phone at 866-482-8421 or by email at support@autoniq.com. Confirm current support hours with the Support team.